Booking Policy
Cancellation & Refund Policy
Please read our cancellation and refund policy carefully before making a reservation with Ram Bagicha Guest House.
1. Reservation Confirmation
Your booking is considered confirmed only after receiving an official confirmation from Ram Bagicha Guest House. We recommend verifying all booking details before your arrival.
2. Cancellation by Guest
Guests wishing to cancel a confirmed reservation should contact us as early as possible. Cancellation requests are processed only after verification of the booking details.
3. Refund Eligibility
If advance payment has been collected, refund eligibility will depend on the cancellation timing, booking terms, and any special offers applicable at the time of reservation.
4. Non-Refundable Bookings
Bookings made under promotional offers, discounted rates, festive packages, or special event pricing may be non-refundable unless otherwise stated during booking.
5. No-Show Policy
If a guest fails to arrive on the scheduled check-in date without prior notification, the booking may be treated as a No-Show. In such cases, refunds, if any, shall be governed by the applicable booking terms.
6. Booking Modifications
Requests to modify travel dates or room categories are subject to room availability and management approval. Additional charges may apply where applicable.
7. Cancellation by Management
In rare situations where Ram Bagicha Guest House is unable to honour a confirmed booking due to unforeseen operational reasons, guests will be informed promptly and appropriate assistance or refund, where applicable, will be provided.
8. Processing Time
Approved refunds, if applicable, are generally processed within 7–10 business days through the original payment method. Actual credit timelines may vary depending on the payment provider or banking institution.
9. Force Majeure
Refunds or cancellations affected by circumstances beyond our reasonable control—including natural disasters, government restrictions, pandemics, power failures, or other emergencies—will be handled in accordance with the applicable booking conditions.
10. Contact Us
For cancellation requests or refund-related queries, please contact Ram Bagicha Guest House using the contact information available on our website. We will make every reasonable effort to assist you.